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SuperOps

Resources

Documentation, architecture and support

Everything you need to get the most out of SuperOps. Our documentation is expanding as products move from Early Access to general availability.

Documentation

Guides for every step

  • Coming soon

    Getting started

    Create your workspace, activate your administrator account and invite your team.

  • Coming soon

    Installing agents

    Enroll Windows servers with unique, revocable machine identities.

  • Coming soon

    Alerting guide

    Write alert policies with thresholds, durations, severities and scopes.

  • Coming soon

    API reference

    Integrate SuperOps with your tooling through the platform API.

Architecture

How SuperOps is built

A multi-tenant platform designed so that shared infrastructure never means shared data.

Key design facts

  • One isolated workspace per customer, with its own identity environment and data stores
  • Workspace context derived from your verified identity on every request
  • Data-driven roles and resource-scoped permissions, enforced by the platform
  • Shared telemetry model across Windows, Linux, Kubernetes, database and application monitoring
  • Regional data planes in the United States and Canada; dedicated deployments available
  • Append-only audit trail with a tamper-evident archive

Support

We're here to help

  • Product support

    Questions about your workspace or the console.

    Contact support
  • Sales

    Higher limits, additional products and dedicated deployments.

    Talk to sales
  • Security

    Report a potential vulnerability or ask about our controls.

    Security overview